High-Performance Customer Service Team Lead

4 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $100,000 - $120,000

We are seeking a highly motivated and experienced Team Leader to join our Customer Service team.

The successful candidate will be responsible for building and leading high-performance teams to meet business demand and customer requirements.

This role is accountable for ensuring that customer/patient orders, returns, credits, complaints, requests, adverse events, medical enquiries are resolved in a timely, accurate and cost-effective manner within first call resolution.

Key focuses for this role include:

  • Ensuring the team provides an effortless customer experience
  • Supporting perfect order to provide error free customer experience
  • Problem solving
  • Oversight of delivery issue resolution
About You

To be successful in this role, you will require:

  • A Bachelor's degree in Business Administration, Management or a related field
  • At least 5 years of experience in customer service or team leadership roles with proven track record of achieving performance targets and maximizing customer satisfaction
  • Desire to deliver great customer service every time and ability to connect with a diverse range of people
  • Strong customer service skills
  • Experience in a similar role within a fast-paced environment working in supply chain, preferably in the medical industry

If you have a passion for delivering exceptional customer service and leading high-performing teams, we would love to hear from you

  • High Performing Team Lead

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $125,000 - $155,000

    Customer Success Team LeadTo succeed in this role, you will lead, mentor and empower a high-performing Customer Engagement team.You will shape strategies that enhance service quality and deliver measurable value.We help ambitious organisations across Australia and New Zealand achieve more from their technology investments.Key Responsibilities:Lead, mentor...

  • High-Performing Team Lead

    7 days ago

    Sydney, New South Wales, Australia beBeeLeader Full time $160,000 - $200,000

    Leadership Role OverviewThis role involves leading a team to achieve key performance metrics in customer experience, time to value, product adoption, and team productivity. The ideal candidate is a seasoned operationally-minded leader with extensive experience building high-performing teams and executing strategic initiatives.Businesses require a unified...

  • High Performance Team Lead

    3 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $81,000 - $98,700

    Leading a High-Performing Team: A Key RoleThis position involves spearheading a team to ensure that trolleys are readily available for customers and stores are meticulously maintained. As a team lead, you will collaborate with your team members to collect trolleys, complete daily tasks associated with store cleaning and waste services, and develop essential...

  • Leading a High-Performing Team

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $225,000

    Project Leadership OpportunityHoneywell is seeking a skilled Project Management Leader to join our team in Sydney.This role will focus on leading a high-performing team, driving business growth, and ensuring seamless collaboration with the Sales organization.Key Responsibilities:Lead a talented, engaged, and high-performing team.Takes ownership for financial...

  • High-Performing Team Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $60,000 - $135,000

    Job Description:As a State Operations Manager, you will be responsible for leading a high-performing team across multiple commercial cleaning sites in NSW. Your primary goal will be to ensure that these sites are running efficiently and effectively, while also monitoring and mentoring supervisors and team members.You will be expected to have a strong focus...

  • High Performing Team Leader

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $106,025 - $117,363

    About the Role",This is an exciting opportunity to lead a team and deliver quality decision-making and support to customers. The Principal Client Service Officer role requires strong leadership skills, experience in developing and leading a high performing team, and the ability to supervise and provide advice to your team. ", You will be responsible for...

  • High Performance Team Lead

    1 week ago

    Sydney, New South Wales, Australia beBeeOperations Full time $120,000 - $170,000

    About the RoleAhrens is seeking an experienced Operations Manager to oversee the operations of the Olympic Dam division. The successful candidate will be responsible for increasing and maintaining operational efficiency by implementing best practices, including proper systems and processes across the division.The Operations Manager will also manage and...

  • High-Performing Customer Service Leader

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000

    Customer Service ManagerWe are seeking an experienced professional to lead our customer service team at Bikes Online.This key role involves overseeing daily operations, ensuring high levels of customer satisfaction and team performance. The ideal candidate will have a proven track record of effective leadership, operational management, and team...

  • Customer Service Team Leader

    4 days ago

    Sydney, New South Wales, Australia Bms Performance Australia Pty Full time

    **$80k-$100k + super**:- **Silverwater Office**:- **Well-established business****The Company**Our client is an iconic Australian bakery ingredients company that has been a key player in the nation's baking industry for decades. With a rich history, this company has consistently delivered high-quality products that have become essential in the creations of...

  • High-Performing Bakery Team Lead

    6 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000

    Job OverviewWe are seeking an experienced and motivated Bakery Team Lead to join our team. As a key member of the bakery team, you will assist in leading, coaching, and supporting a high-performing team to deliver exceptional customer service and consistently good quality products.Main ResponsibilitiesAssist in achieving business objectives and targets.Lead...