Front Office Experience Specialist

1 week ago

Melbourne, Victoria, Australia beBeeHospitality Full time $45,000 - $65,000
Job Details

We are seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Rendezvous Hotel Melbourne.

The ideal candidate will have excellent customer service skills, a positive mindset, and the ability to work well in a dynamic hospitality environment.

Responsibilities
  • Welcome guests warmly and provide an overview of hotel and spa facilities
  • Manage reservations and bookings for incoming guest calls
  • Serve as the go-to for guests, providing admin support and real local advice
  • Participate in hands-on experiences across social media, events, photoshoots, and retail activations as part of a creative team
  • Support flexible working arrangements when required
  • Engage in continuous development through an extensive annual training program
Requirements
  • Demonstrated ability to deliver exceptional customer service
  • Willingness to learn and adapt to a fast-paced hospitality environment
  • Positive attitude and collaborative spirit

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and making a real difference in their role.

We offer a comprehensive annual training program, flexible working arrangements, and the chance to be part of a dynamic and supportive team.

About Us

We are committed to creating memorable experiences for our guests and providing a unique and rewarding work environment for our staff.

We value creativity, enthusiasm, and a positive attitude, and we are looking for someone who shares these values.

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