Customer Experience Partner

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $90,000
Job Title:

Customer Experience Partner


About the Role

We are seeking a Customer Experience Partner to serve as the primary point of contact for customer inquiries. This role involves managing high volumes of customer interactions while maintaining exceptional service quality.


Main Responsibilities
  • Serve as the main contact for customer inquiries
  • Manage large volumes of customer interactions
  • Process orders and maintain records using CRM software
  • Support post-sale inquiries and collaborate with internal teams to deliver integrated solutions
  • Build rapport with customers to identify sales opportunities and promote cross-selling

What We Offer

We value diversity and offer a supportive team environment. We prioritize innovation, collaboration, and delivering outstanding service. If you're ready to make an impact and grow your career, we'd love to hear from you.


Key Qualifications
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience with CRM software
  • Collaborative mindset and ability to work with internal teams

Benefits

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

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