Customer Experience Partner

4 hours ago

Sydney, New South Wales, Australia beBeeCustomerExperience Full time $64,033 - $80,842
Unlock Your Potential as a Customer Experience Partner

As a key player in our Sales team, you will drive our sales strategy with a proactive approach and innovative solutions.

In this exciting role, you will have the opportunity to:

  • Develop strong relationships with customers to understand their needs and exceed their expectations
  • Provide tailored solutions that combine technical expertise and commercial commitment
  • Embark on a journey of growth and development within our Sales department

This is an exceptional chance to join a dynamic team and unlock your potential as a customer experience partner.

Key Responsibilities:

  • Answer all phone calls and emails in a professional and friendly manner
  • Obtain and evaluate all relevant information to handle product and service enquiries
  • Process orders promptly and accurately in line with company policy and procedures
  • Communicate and coordinate with other departments to ensure effective customer service

Requirements:

  • Two to three years' experience in a customer service role or a similar position
  • Excellent communication skills, both written and oral
  • Ability to learn technical knowledge of products
  • Strong customer-orientation and service-thinking

What We Offer:

  • Personalized onboarding experience program designed to make your first days smooth
  • Opportunities to learn and grow through our training programs
  • Internal career opportunities, over 25% of our recruitments are through internal mobility

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