Level 2 IT Support Specialist
4 weeks ago
Salt Recruitment is seeking a skilled Level 2 IT Support Specialist to join our team full-time.
Our partner is a Managed Service Provider delivering IT solutions across cloud transformations, data centres, cyber security, and user devices technology in Australia for over 40 years.
This position is highly suited to an experienced L1 Support Analyst that is ready to make their next step up.
Key Responsibilities:- Provide Level 2 support to address escalated hardware and software issues on desktops, laptops, and peripherals.
- Analyse recurring technical problems and propose long-term solutions to prevent future issues.
- Set up, configure, and maintain hardware, software, and peripherals, ensuring security and functionality.
- Diagnose and resolve problems related to operating systems, network connectivity, Active Directory, and business software.
- Manage user accounts and permissions, conduct system upgrades, and handle software installations and updates for optimal performance.
- Ensure secure user access by maintaining and supporting remote access technologies.
- Bachelors Degree in Computer Science or related field of study.
- Proven Level 2 support experience, particularly in an MSP environment, with strong expertise in Windows, macOS, Active Directory, and remote desktop tools.
- Skilled in network troubleshooting and proficient in diagnosing and resolving issues with mobile devices, printers, and peripherals.
- Strong communication skills to explain technical issues to non-technical users.
- Experienced in using ticketing systems for issue tracking and documentation, with attention to detail and quality output.
- Effective problem-solver, process-oriented, and capable of making timely decisions or escalating issues when necessary, even in high-pressure situations.
To be eligible for this opportunity, candidates must have full working rights in Australia, and be located in Melbourne.
-
Level 2 Support Specialist
5 days ago
Melbourne, Victoria, Australia Salt Recruitment Full timeJob OverviewSalt Recruitment is partnering with a leading Managed Service Provider based in Melbourne to hire an experienced Level 2 Support Specialist for their IT infrastructure team.
-
Level 2 Service Desk Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Salt Recruitment Full timeSalt Recruitment is seeking a skilled Level 2 Service Desk Support Specialist to join their team in Melbourne. The ideal candidate will have a strong background in IT support, with experience in addressing escalated hardware and software issues on desktops, laptops, and peripherals.The successful candidate will be responsible for analysing recurring...
-
Technical Support Specialist
7 days ago
Melbourne, Victoria, Australia Milestone IT Full timeJob Opportunity at Milestone ITWe are currently working with a brilliant organisation that has an exciting opportunity for an experienced Technical Support Specialist - Level 1 to join their great team.This role involves providing Level 1 support to users both on and off-site as part of a small team of IT specialists.Key Responsibilities:Gathering...
-
Level 2 Application Support Specialist
1 month ago
Melbourne, Victoria, Australia RLDatix Full timeAt RLDatix, we're committed to improving healthcare by empowering organizations with critical data insights. As a Level 2 Application Support Specialist, you'll play a vital role in ensuring the smooth operation of our connected healthcare operations platform.As a key member of our APAC Customer Support team, you'll be responsible for managing technical...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. The successful candidate will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsProviding excellent customer...
-
IT Support Specialist
1 month ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT Support Specialist to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level support...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. As a Helpdesk Engineer, you will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsOffering excellent customer...
-
Level 2 Application Support Specialist
4 weeks ago
Melbourne, Victoria, Australia RLDatix Full timeTransforming Healthcare through Technical ExcellenceAt RLDatix, we're dedicated to improving healthcare by empowering organizations with critical data insights. As a Level 2 Application Support Analyst, you'll play a vital role in ensuring the seamless operation of our connected healthcare operations platform.Key Responsibilities:Provide timely and...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is working with a leading organization to find an experienced IT ServiceDesk Engineer to join a dynamic team.The successful candidate will provide Level 1 support to users over the phone and work closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging...
-
IT Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeExciting Opportunity for an Experienced IT Support ProfessionalMilestone IT is a leading provider of innovative technology solutions, and we are currently working with a brilliant organization to find an experienced IT Support Specialist to join their team.The successful candidate will be responsible for providing Level 1 support to users over the phone,...
-
IT Support Specialist
3 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeAt Information & Communication Technology | Help Desk & IT Support, we are currently seeking an experienced IT Support Specialist to join our team in Perth.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to ensure seamless delivery of IT services.Key...
-
IT Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...
-
"IT Support Specialist"
2 weeks ago
Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is seeking an experienced IT Helpdesk Support to work on a part-time basis, providing level 1 support to users both on and off-site. This role involves working with a small team of IT specialists and requires excellent customer service skills.The ideal candidate will have a detailed knowledge of ticketing systems, Windows 10 Operating Systems,...
-
IT Support Specialist
1 week ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeCompany OverviewMilestone IT is a leading organization in the Information & Communication Technology sector, providing top-notch services to its clients. We are currently working with an exciting opportunity for an experienced IT ServiceDesk Engineer to join our team of experts.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year,...
-
Senior IT Support Specialist
4 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeAbout the RoleMilestone IT is currently working with a prestigious organization located in Perth, offering an exciting opportunity for an experienced IT Helpdesk Support Engineer to join their team.Job DescriptionAs a Technical Support Engineer, you will be responsible for providing Level 1 support to users over the phone, working collaboratively with a...
-
IT Helpdesk Support Specialist
5 hours ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is a leading provider of Information & Communication Technology solutions, with a strong focus on delivering exceptional support to our clients.We are currently seeking an experienced IT Helpdesk Support Engineer to join our team in Perth. As a key member of our Help Desk & IT Support division, you will play a critical role in providing Level 1...
-
IT Helpdesk Support Specialist
1 week ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a prominent organization in Perth on an exciting opportunity for an experienced IT Helpdesk Support Engineer to join their skilled IT team.The successful candidate will be responsible for providing Level 1 technical support to users via phone, collaborating closely with a small group of IT specialists to deliver...
-
Technical Support Specialist
5 days ago
Melbourne, Victoria, Australia Milestone IT Full timeMilestone IT is currently seeking a skilled Technical Support Specialist to join our team on a part-time basis. The ideal candidate will work on Saturdays and Sundays for an afternoon shift, providing Level 1 support to users both on and off-site.The role requires the ability to work independently and productively within a small team environment. You will be...
-
Autism Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Achieve Support Services Full timeAbout UsAchieve Support Services is a specialized support provider that goes beyond just providing staff. We recognized the importance of expertly trained professionals in delivering support to individuals with specific needs.Job SummaryWe are seeking an Autism Support Specialist to join our team, reporting to the Accommodation Services Manager. This role...
-
Psychiatric Enrolled Nurse Level 2 Specialist
4 weeks ago
Melbourne, Victoria, Australia St Vincent's Health Australia Full timeJob SummaryWe are seeking a highly skilled Psychiatric Enrolled Nurse Level 2 to join our team at St Vincent's Health Australia. The successful candidate will be responsible for providing high-quality patient care and contributing to a positive and supportive work environment.Key ResponsibilitiesProvide direct patient care and support to patients with...