Regional Retail Lead

4 days ago

Melbourne, Victoria, Australia beBeeRegionalRetailLead Full time $105,000 - $135,000

About This Role: As a Regional Retail Lead, you will oversee the performance of your retail region, driving sales growth and profitability while developing customer-centric teams.

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Your Key Responsibilities:

  • Store Excellence: Foster a strong store visit culture, coaching team members to deliver exceptional customer experiences and commercial outcomes.
  • Commercial Performance: Drive profitable growth by achieving sales, wages, and expense targets across the region.
  • Customer Leadership: Ensure every store embodies the brand's product storytelling, visual merchandising, and service standards.
  • Empowered Decision-Making: Resolve issues in the field promptly, escalating only when necessary.
  • People Development: Build, coach, and succession-plan for team leaders, ensuring a pipeline of future-ready talent.
  • Omni-Channel Execution: Champion seamless click-and-collect, ship-from-store, and omni processes, ensuring accuracy, speed, and compliance.
  • Profit Protection & Safety: Safeguard assets, cash, and people through shrink reduction, loss prevention, workplace health and safety, and food safety standards.
  • Process Simplification: Embed consistency across sales, operations, and compliance, simplifying processes to enhance store team efficiency.
  • Retail Innovation & Strategy: Identify opportunities for retail innovation, contribute to strategy development, and suggest improvements that drive growth.
  • Cross-Functional Collaboration: Escalate issues and insights from the field to support office teams, collaborating to deliver fixes and continuous improvement.
  • Project Delivery: Lead regional delivery of store openings, refits, closures, and other initiatives on time and to brand standard.

Our Team Values:

  • Inclusive Culture: We celebrate diversity and foster an inclusive work environment.
  • Sustainable Growth: We prioritize environmentally friendly practices and socially responsible business decisions.

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