Hospital Administrator

21 hours ago

Footscray, Victoria, Australia Western Private Hospital Full time
About the Role

We are seeking a highly skilled and experienced Hospital Administration Officer to join our dynamic team at Western Private Hospital. As a key member of our Front Office Administration Team, you will be responsible for delivering exceptional customer service and administrative support to our patients and visitors.

Key Responsibilities
  • Provide comprehensive and customer-focused service across various front office functions, including patient admissions, reception/switchboard, conducting health fund eligibility checks and estimates, pre-admission support, bookings, and ward clerk.
  • Work effectively as part of a dynamic team, utilizing strong communication and interpersonal skills to ensure seamless collaboration and problem-solving.
  • Utilize MS Office suite and adept keyboard and computer skills to efficiently complete tasks within designated timeframes.
  • Develop and maintain accurate records, files, and databases to ensure efficient and secure storage of patient information.
  • Participate in on-the-job orientation, training, and support to ensure a comprehensive understanding of hospital policies, procedures, and systems.
Requirements
  • Proven experience in a healthcare administration setting, with a strong understanding of medical terminology and procedures.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, visitors, and healthcare professionals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in MS Office suite and adept keyboard and computer skills.
  • Ability to work a rotating roster, including shifts across Monday to Friday, with some Saturdays and occasional leave coverage.
What We Offer
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Opportunities for professional growth and development, with on-the-job training and support.
  • A comprehensive benefits package, including access to health and well-being initiatives, staff discounts, and benefits.
  • A competitive salary and remuneration package, commensurate with experience and qualifications.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Hospital Administration Officer looking for a new challenge, please submit your application, including your current CV and a covering letter outlining your suitability for the role.

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