Digital Solutions Advisor

4 weeks ago

Melbourne, Victoria, Australia Squiz Full time

We are seeking a seasoned Digital Solutions Advisor to spearhead the growth of our enterprise customer portfolio. As an trusted advisor, you will work closely with clients to identify opportunities and recommend tailored digital solutions leveraging our Squiz DXP technology stack.

About this role:

  • Manage and grow a portfolio of existing clients and new leads, delivering exceptional customer experiences and driving revenue growth
  • Uncover business problems and provide insights and recommendations, underpinned by our expertise in digital experience and web content management
  • Build credibility and trust with clients, influencing buying decisions and steering them towards innovative digital solutions
  • Provide expert guidance on website strategy and digital best practices, empowering clients to make informed decisions
  • Develop a deep understanding of your clients' businesses, identifying key priorities and decision-making drivers at executive and operational levels
  • Create engaging pitch decks, proposals, and business cases that showcase the value and return on investment of our solutions
  • Sell on value and ROI rather than technical functionality alone, demonstrating a commercial acumen and passion for digital solutions
  • Identify the resources, activities, and technologies required to implement solutions, directing cross-functional stakeholders to achieve shared outcomes

The ideal candidate will have 2-5 years of full sales cycle experience with complex B2B solutions, a background in agency or consulting, and a proven track record of success selling digital solutions.

Key skills and qualifications include:

  • Experience managing and growing existing and/or net new logo accounts
  • Proven track record of success selling digital solutions (websites, portals, intranets, apps)
  • Previous consulting or digital advisory-related experience: consulting, design, or digital agency
  • Experience working with government, higher education, telcos, financial services, and utilities industries
  • Able to surface and challenge objections, providing customers with new insights tailored to their specific scenario
  • Proficient in using Customer Relationship Management (CRM) tools
  • Demonstrate critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging presentations)
  • Strong organizational skills and attention to detail
  • Strong interpersonal skills and ability to collaborate with others
  • Able to challenge a customer's point of view
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner

We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, plus a range of benefits including flexible working arrangements and professional development opportunities.

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