Customer Experience Champion
7 days ago
We are seeking a motivated and customer-focused individual to join our Converse team as a Retail Team Member.
About Us:
Converse is a global brand that has been partnering with Conquest Sports for over 40 years in the Australian and New Zealand markets.
We offer a wide range of iconic streetwear brands, including Converse, Nike, and Jordan kids apparel and accessories.
Our Culture:
We value diversity and creativity, and we seek individuals who can grow, think, dream, and create with us.
The Role:
You will be responsible for providing exceptional customer service, driving sales, and maintaining a positive store environment.
Key Responsibilities:
- Provide excellent customer service and build strong relationships with customers.
- Drive sales through effective product knowledge and visual merchandising.
- Maintain a high level of store presentation and visual appeal.
- Work collaboratively with colleagues to achieve sales targets and meet business objectives.
- Participate in visual merchandising and store displays to maximize sales potential.
- Process transactions efficiently and accurately, handling cash, credit card payments, and returns.
About You:
To be successful in this role, you will need:
- A passion for delivering exceptional customer experiences.
- Retail or hospitality experience, preferably in a similar industry.
- The ability to work effectively in a fast-paced environment.
- A positive attitude and strong communication skills.
Why Join Us?
We offer a competitive salary of $60,000 - $70,000 per annum, depending on experience.
You will receive up to 60% off all Conquest brands, plus access to a comprehensive training program and career development opportunities.
Other Benefits:
- A whole new Converse wardrobe on your first day
- A world-class web-based learning platform.
- A referral reward scheme for successful referrals.
- Community partnerships with Minus18.
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