Hospitality Team Member

2 days ago


Melbourne, Victoria, Australia UmbertoGroup Full time
About Us:
At Umberto Group, we pride ourselves on delivering exceptional dining experiences to our community of well-loved regular guests and industry colleagues. Our team is passionate about providing warm hospitality and maintaining high levels of service and cleanliness at all times.

About the Role:
We are seeking a highly skilled FOH All Rounder to join our team in Thornbury. As a key member of our close-knit team, you will be responsible for providing excellent customer service, maintaining a clean and organized work environment, and working collaboratively with other staff members to achieve outstanding results.

Key Responsibilities:
• Provide warm hospitality to our guests
• Maintain high levels of service and cleanliness at all times
• Run a section, including managing cash handling, taking orders, and serving food and beverages
• Participate in opening and closing procedures as required
• Engage with guests and provide excellent communication skills

Requirements:
• Minimum 3 years experience in a similar role, preferably in a restaurant or cafe setting
• Strong work ethic and positive attitude
• Excellent communication and teamwork skills
• Ability to work weekends and evenings, including flexible rostering arrangements
• RSA certification and knowledge of Italian food and beverage (WSET qualification advantageous)

What We Offer:
• Competitive wages based on relevant experience ($70,000 - $85,000 per annum)
• Flexible rostering arrangements that respect work-life balance
• Training and development opportunities to enhance your skills and career progression
• The chance to work with a creative and passionate team across the Umberto Group
• A dynamic and supportive work environment that values employee satisfaction and well-being

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