Customer Service Team Member

2 weeks ago

Melbourne, Victoria, Australia Grill'd Healthy Burgers Full time

About Us

At Grill'd, we're passionate about serving up more than just nutritious burgers. We're driven by a commitment to providing an exceptional dining experience that combines great ambiance with brilliant customer service.

As a Customer Service Team Member, you'll be the face and hands behind our brand, delivering an amazing experience for our customers. Your role will involve working in a fast-paced, fun, quick-service casual dining restaurant environment, where teamwork and communication are key.

Responsibilities:

  • Providing top-notch customer service and ensuring every guest has a memorable experience
  • Kitchen support: preparing quality ingredients with love and becoming a master cook at all stations
  • Maintaining high standards of cleanliness and presentation throughout the restaurant
  • Collaborating with colleagues to achieve targets and rewards for achievements

We're looking for someone who shares our passion for hospitality and is eager to learn. If you have previous experience in a customer-facing role or as a kitchen hand, that's a bonus However, we're happy to provide training and support to help you grow your skills and career.

Benefits:

  • A competitive hourly rate plus superannuation and additional loading
  • Traineeship opportunities to gain nationally recognised qualifications in hospitality
  • A free burger on shift and discounts when not working
  • Flexible rotating rosters to accommodate your lifestyle commitments
  • The chance to work for a company that genuinely cares about sustainability, the environment, and the community

**What We Offer**

We're committed to supporting your development and career progression. Our managers take pride in helping you achieve your goals and reach new heights. Plus, you'll be part of a dynamic team that values trust, leadership, and ownership. We believe in making a positive impact on our planet, and we invite you to join us on this journey

**What You Need To Know**

All applicants must have full, ongoing working rights in Australia. Permanent part-time positions are available, with a range of shifts including weekdays, weeknights, and weekends. If you're ready to kickstart your hospitality career and make burgers mean more, apply now

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