Customer Experience Ambassador
18 hours ago
We are seeking a dynamic Retail Customer Experience Specialist to join our Penrith site, as part of the global automotive and logistics group, Inchcape.
This is a rewarding role with plenty of room for growth, serving as one of our main customer contact points throughout their journey. As a Customer Experience Ambassador at Bravoauto, you will play a key role in exceeding our customers' expectations and creating an incredible customer experience.
About UsBravoauto is part of the global Inchcape group, employing over 1,400 team members across Australia and New Zealand, with a diverse portfolio spanning distribution, retailing, and logistics.
About the RoleAs a Customer Experience Ambassador, you will be responsible for delivering exceptional sales processes through outstanding customer experiences. You will execute test drives, delivery, handover, and post-purchase check-ins, building strong relationships with customers.
What We're Looking For- Previous experience in a retail environment with face-to-face and online customer service; sales experience is advantageous.
- Ability to maintain high standards, focusing on ensuring customer satisfaction, attention to detail, and displaying professionalism and integrity.
- Skill in building rapport and strong relationships with customers.
- A valid driver's license.
You will have access to our employee benefits program, including a company car rental program and discounts on vehicle purchases, plus many more.
We offer additional days off to enjoy more of what you love, including an annual Wellbeing Leave Day and an annual Volunteering Leave Day.
You will receive comprehensive and ongoing training to support you in all aspects of your role.
Career and development opportunities provide a sense of purpose and direction – you drive your destiny with Inchcape.
A supportive team environment fosters a positive and collaborative culture.
Recognition and rewards are given for individual and team accomplishments.
Estimated Salary: AU$70,000 - AU$80,000 per annum (dependent on experience)-
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