Customer Experience Ambassador

19 hours ago


Sydney, New South Wales, Australia Black Star Pastry Full time

We are seeking a Customer Experience Ambassador to join our team at Black Star Pastry in Sydney.

This role offers an exciting opportunity to be part of a dynamic and growing company that is passionate about delivering exceptional customer experiences.

The successful candidate will have the ability to engage with customers, create a welcoming atmosphere, and contribute to the overall success of the business.

As a Customer Experience Ambassador, you will be responsible for setting up the space, greeting and serving customers, answering questions and making recommendations on products, and ensuring a smooth pack-down at the end of the day.

You will also be involved in promoting our signature cakes, specialty pastries, and merchandise range, including our Keep Cups produced in collaboration with Frank Green.

In this role, you will receive full training on our products and point of sale systems.

We are looking for individuals who genuinely enjoy connecting with people and are passionate about delivering exceptional customer experiences.

Candidates should have experience in hospitality, events, or customer service and possess strong communication and interpersonal skills.

We offer a competitive salary estimated at $55,000 per annum, depending on location and experience.

About Us

Black Star Pastry is a leading pastry company known for its high-quality products and exceptional customer service.

We are committed to creating a positive and inclusive work environment that values diversity and promotes professional growth.



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