
Strategic Account Growth Manager
5 days ago
This role plays a key part in strengthening relationships, driving retention and engagement across a portfolio of key accounts.
As a key account manager, you will be responsible for the retention, engagement and development of a portfolio of employer and member accounts.
- Manage and grow a portfolio of employer and member accounts through proactive engagement and service delivery.
- Develop and maintain strong relationships with key stakeholders, attending industry events and client functions as required.
- Execute formalised client engagement strategies and member service initiatives.
- Support the onboarding of new business and ensure seamless transitions for large employers.
- Deliver education programs and promote campaigns across your portfolio.
- Maintain accurate client records in the CRM and ensure compliance with regulatory requirements.
Proven experience in account management, client engagement or business development.
Strong knowledge of financial products, superannuation and industrial relations.
Excellent communication, presentation and stakeholder engagement skills.
RG146 accreditation is mandatory for this role.
Tertiary qualifications in a relevant discipline are desirable.
BenefitsOur employees are passionate about what we do and are proud to be part of an organisation that helps everyday Australians achieve a brighter future.
We value diversity of thought and have an open and flexible workplace.
- Hybrid and flexible work environment
- 15% superannuation
- Additional paid leave over Christmas and New Year
- Additional 5 days paid "flex leave"
- 18 weeks paid parental leave
- Total Wellness Program
- Community service leave
- Gender affirmation leave
- Long service leave
- Subsidised financial advice
- Dedicated per person development budget
We passionately provide around 1.8 million members with the best possible service.
We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.
Our Commitment to Diversity and InclusionWe are dedicated to creating an inclusive workplace where everyone feels valued and appreciated for being their authentic selves.
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