Strategic Account Manager

4 days ago

Darwin, Northern Territory, Australia beBeeAccount Full time $80,000 - $120,000
Account Growth Manager

About the Role

We are seeking an experienced account growth manager to join our team. As a key member of our client engagement team, you will be responsible for managing and growing a portfolio of employer and member accounts through proactive engagement and service delivery.

  • Develop and maintain strong relationships with key stakeholders, attending industry events and client functions as required.
  • Execute formalised client engagement strategies and member service initiatives.
  • Support the onboarding of new business and ensure seamless transitions for large employers.
  • Deliver education programs and promote campaigns across your portfolio.
  • Maintain accurate client records in the CRM and ensure compliance with AFSL and RG146 requirements.
  • Provide insights and reporting on service levels, engagement outcomes, and portfolio performance.

Key Responsibilities:

  • Proactively identify opportunities for account growth and develop strategic plans to achieve this goal.
  • Collaborate with internal teams to deliver exceptional customer service and support.
  • Monitor and report on key performance indicators to measure success and identify areas for improvement.
  • Stay up-to-date with industry trends and developments to ensure we are delivering the best possible service to our members.
Our Team Culture

At [Company Name], we value diversity and inclusion and are committed to creating a workplace where everyone feels valued and appreciated for being their authentic selves. We celebrate different backgrounds and experiences, and believe that these enrich our relationships and bring meaningful benefits to our people, our members, and the communities we serve.

What We Offer

  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

How to Apply

If you are a motivated and experienced account growth manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role.

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