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Administrative Support Officer
1 month ago
We are seeking a values-driven and proactive Receptionist to provide reception, including initial client assessment and allocation to the appropriate service area or referral to other external services as appropriate and administrative support.
This is a permanent, part-time (19 hours per week) position based in Shepparton, VIC. Salary and conditions are in accordance with the SCHADS Award Level 2.
About the Role- Screen incoming calls and assess client's needs to take appropriate actions and manage enquiries effectively.
- Professionally manage visitors in a courteous, efficient, and friendly manner.
- Liaise with external service providers as per schedule to ensure currency of external referral information is maintained.
- Assist with planning and logistics for meetings and events including the setup of Board and IT rooms, organising catering, and audio-visual requirements.
- Review data and process data entry in various systems as required; extract information from systems and compile data for managers as required.
- Drive fleet vehicles to for servicing requirements and update vehicle condition reports.
- Reception duties including initial client assessment and allocation to the appropriate service area or referral to other external services as appropriate.
- Administrative support including data entry, document preparation, and filing.
- Liaising with external service providers to ensure currency of external referral information is maintained.
- Assisting with planning and logistics for meetings and events.
- Reviewing data and processing data entry in various systems as required.
- Driving fleet vehicles for servicing requirements and updating vehicle condition reports.
- Relevant business qualification such as certificate IV or Diploma in Business Administration.
- A current Victorian Employee Working with Children Check.
- A Victorian Driver Licence.
- Experience in reception/administration responsibilities.
- Intermediate ability with Microsoft Word and Excel.
- Familiarity with Human Resources Information Systems (preferred).
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
- Flexible working conditions
- Health, fitness and financial discounts / benefits
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
- Purpose driven career which has positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution