Insurance Sector Customer Service Representative

3 days ago


Sunshine Coast, Australia Fuse Recruitment Full time
About Fuse Recruitment

Fuse Recruitment is a specialist recruitment agency in the insurance industry. We are currently seeking highly skilled and dedicated professionals to join our clients' teams.

We offer attractive salaries, bonuses, and career growth opportunities. Our team celebrates success with regular events, and we provide access to discounted insurance products.

Job Description

This role involves managing inbound customer enquiries, providing accurate information on insurance products and services, and collaborating with team members to build strong relationships.

  • Manage a high volume of customer calls, ensuring timely responses and resolution of customer concerns.
  • Collaborate with cross-functional teams to achieve business objectives.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Exceptional customer service and communication skills.
  • Strong time management skills, with the ability to prioritize tasks and manage competing demands.
  • Attention to detail and accuracy in handling customer information.
Benefits

We offer:

  • A competitive salary package, including base salary and performance-related bonuses.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work with a dynamic and supportive team.
Estimated Salary: $65,000 - $85,000 per annum

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