Customer Service Representative
1 month ago
About Fuse Recruitment
We're a specialist recruitment agency for the insurance industry, actively sourcing for a broad range of established clients. We're currently looking for customer-focused and dedicated Customer Service Consultants to join our client in the Insurance sector.
This role will be the first point of contact for customers and will ensure a positive experience for customers. You will be responsible for managing inbound customer enquiries, providing accurate information on insurance products & services, and attending to customer concerns.
Key Responsibilities:
- Manage inbound customer enquiries
- Provide accurate information on insurance products & services and attend to customer concerns
- Collaborate with team members and build strong relationships
What You'll Need to Succeed:
- Exceptional customer service and relationship building skills
- Strong time management skills
- Attention to detail and ability to work in a fast-paced environment
- Basic computer skills
- Prior call centre experience preferred but not essential
What's in it for you?
- Attractive salary and bonuses to recognise high performance
- Access to discounted insurance products
- Opportunities for career growth & personal development
- Join a culture that celebrates success with regular events
- Option to purchase additional leave
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