Insurance Sector Customer Service Professional

7 days ago


Sunshine Coast, Australia Fuse Recruitment Full time
About Your New Career in Insurance

We are seeking a dedicated and customer-focused individual to join our client's team as a Customer Service Consultant in the Insurance sector. This is a full-time role with rotational shifts between 6am – 6pm, Monday – Saturday.

In this position, you will be the first point of contact for customers, ensuring a positive experience and resolving any concerns they may have. You will work closely with the team to build strong relationships and provide exceptional customer service.

What We Offer
  • A competitive salary of $55,000 - $65,000 per annum, depending on experience
  • Access to discounted insurance products
  • Opportunities for career growth and personal development
  • A culture that celebrates success with regular events
  • Option to purchase additional leave

This role offers a chance to grow your skills and advance your career in the insurance industry. If you are passionate about providing excellent customer service and working in a fast-paced environment, we encourage you to apply.

Your Responsibilities
  • Manage inbound customer enquiries and respond to their queries
  • Provide accurate information on insurance products and services
  • Collaborate with colleagues to resolve customer issues
Requirements
  • Exceptional customer service and relationship building skills
  • Strong time management skills
  • Attention to detail and ability to work in a fast-paced environment
  • Basic computer skills
  • Prior call centre experience preferred but not essential


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