Insurance Sector Customer Service Professional
7 days ago
We are seeking a dedicated and customer-focused individual to join our client's team as a Customer Service Consultant in the Insurance sector. This is a full-time role with rotational shifts between 6am – 6pm, Monday – Saturday.
In this position, you will be the first point of contact for customers, ensuring a positive experience and resolving any concerns they may have. You will work closely with the team to build strong relationships and provide exceptional customer service.
What We Offer- A competitive salary of $55,000 - $65,000 per annum, depending on experience
- Access to discounted insurance products
- Opportunities for career growth and personal development
- A culture that celebrates success with regular events
- Option to purchase additional leave
This role offers a chance to grow your skills and advance your career in the insurance industry. If you are passionate about providing excellent customer service and working in a fast-paced environment, we encourage you to apply.
Your Responsibilities- Manage inbound customer enquiries and respond to their queries
- Provide accurate information on insurance products and services
- Collaborate with colleagues to resolve customer issues
- Exceptional customer service and relationship building skills
- Strong time management skills
- Attention to detail and ability to work in a fast-paced environment
- Basic computer skills
- Prior call centre experience preferred but not essential
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