
Schedule Operations Coordinator
1 week ago
The successful candidate will provide effective administrative support to our clinical and management teams, ensuring seamless operations and minimizing staff travel.
Responsibilities:- Assist in scheduling client visits to staff with the appropriate skills in dedicated areas, optimizing resource allocation and reducing non-direct tasks
- Receive calls routed from the customer service center in relation to care recipient/external provider queries and respond in a timely manner
- Respond to calls appropriately within an administrative capacity
- Work closely with the roster coordinator to ensure resources meet client demand
- Liaise with staff regarding schedule changes
- Proven experience in administration, including navigation of multiple platforms
- Solid foundation in problem-solving, decision-making, and communication
- Intermediate computer literacy (MS Office)
- Excellent organizational and time management skills
What We Offer:
- A dynamic work environment with opportunities for growth and development
- Collaborative team atmosphere
- Ongoing training and support
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