Customer Service Representative
2 months ago
CHEP is part of Brambles Limited, a global leader in supply chain logistics employing more than 12,000 people in 60+ countries. As a pioneer of the sharing economy, we are one of the world's most sustainable logistics businesses.
We are seeking a highly skilled and motivated Customer Service Representative to join our team in Logistics and Supply Chain. The successful candidate will be responsible for providing exceptional customer service and support to our clients, ensuring timely and efficient resolution of their queries and issues.
Key Responsibilities- Resolve customer inquiries and issues related to logistics and supply chain operations
- Provide accurate and timely information to customers on their shipments, invoices, and other related matters
- Collaborate with internal teams to resolve complex issues and improve customer satisfaction
- Develop and maintain positive relationships with customers through effective communication and issue resolution
- Stay up-to-date with industry trends and developments to provide expert advice to customers
- Proven experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Knowledge of logistics and supply chain operations
CHEP is a global leader in supply chain logistics, providing innovative solutions to our customers. We are committed to sustainability and reducing our environmental impact through our sharing economy model.
As a member of our team, you will have the opportunity to work with a diverse range of customers and develop your skills in a dynamic and supportive environment.
Benefits- Competitive salary and benefits package
- Opportunities for professional development and career growth
- Collaborative and supportive team environment
- Flexible work arrangements and work-life balance
- Recognition and rewards for outstanding performance
CHEP is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or personal characteristics.
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