Customer Service Representative
5 months ago
**Benefits**
Located in Macquarie Park 2113 with on-site parking
12 month contract - Paying $70,000 + Super + 10% Completion Bonus
Supportive culture, offering solid training and induction programme
**About the company**
Work for a global healthcare company in eye care working and developing innovative devices and medicines to serve the full life cycle of eye care needs.
You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries.
You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally.
**Duties**
Your daily duties would include:
- Order processing on SAP
- Build strong relationships with internal & external stakeholders
- Fulfil customer requirements and managing customer expectations
- Support field personnel
- Ensure complaints are resolved quickly and expertly, and escalated when required
**Skills and Experience**
- At least two years in a Customer Service Representative role in the Pharmaceutical or Medical Device industry
- Computer literate with experience with ERP systems - SAP is preferable
- Excel skills is essential
- Fast and accurate data entry
- Ability to multi task and manage workload
**How to Apply**
**Job details**:
- Location
- Macquarie Park
- Salary
- $70000 per annum
- Job Type
- Contract
- Ref
- BH-41406
- Contact
- Jane Nichols
- Contact phone
- +61 2 8877 8714
- Posted
- about 2 hours ago
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