Customer Service Representative

3 days ago


Macquarie Park, Australia Healthcare Professionals Group Full time

**Benefits**
- Located in Macquarie Park 2113 with on-site parking
- 12 month contract - Paying $65,000 + Super + 10% Completion Bonus
- Supportive culture, offering solid training and induction programme

**About the company**

Work for a global healthcare company in eye care working and developing innovative devices and medicines to serve the full life cycle of eye care needs.

**About the opportunity**

You will be required to have high attention to detail and great communication skills. You will need to be compassionate and understanding when dealing with customer queries.

You will be a part of a friendly and vibrant team, which strives on building relationships both internally and externally.

**Duties**
- Your daily duties would include:

- Order processing on SAP
- Build strong relationships with internal & external stakeholders
- Fulfil customer requirements and managing customer expectations
- Support field personnel
- Ensure complaints are resolved quickly and expertly, and escalated when required

**Skills and Experience**
- At least two years in a Customer Service Representative role in the Pharmaceutical or Medical Device industry
- Computer literate with experience with ERP systems - SAP is preferable
- Excel skills is essential
- Fast and accurate data entry
- Ability to multi task and manage workload

**How to Apply**

**Job details**:

- Location
- Macquarie Park
- Salary
- AU$63000 - AU$65000.00 per annum + + Super + 10% Completion Bonus
- Job Type
- Contract
- Ref
- 38690
- Contact
- Jane Nichols
- Contact phone

+61 2 8877 8714
- Posted
- about 5 hours ago



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