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Administrative Coordinator for Virtual Services

2 months ago

Kew East, Australia Avant mutua Full time

Administrative Coordinator for Virtual Services

About Avant
Avant is a premier medical defence organization in Australia, dedicated to safeguarding the interests of medical professionals for over 125 years. We proudly serve 80,000 health practitioners and medical students nationwide, offering exceptional products and services tailored to their professional and personal needs. Our mission is to be the most trusted partner for doctors throughout their careers.

Role Overview

The Administrative Coordinator will provide essential support to the Head of Virtual Administration Services, ensuring smooth operations within the department.

This position entails the collection and management of critical data that will inform strategic decisions within the Virtual Administration Services sector. Key responsibilities include, but are not limited to, data analysis related to service level agreements, quality assurance, budgeting, and resource management, along with various office management duties.

Key Responsibilities:

  • Facilitate staff onboarding processes, including equipment testing and training coordination.
  • Gather, analyze, and report on key performance indicators and other measurable metrics.
  • Organize team-building activities to foster a positive and inclusive workplace culture.
  • Manage annual leave allocations and develop associated processes.
  • Maintain regular communication with the Head of Virtual Administration Services and the broader team to ensure alignment and support.
  • Coordinate internal and external meetings, including minute-taking as necessary.
  • Keep the Head of Virtual Administration Services informed of significant organizational matters during their absence.
  • Maintain a calendar of events impacting Virtual Administration Services.
  • Provide assistance to the Executive Assistant with travel arrangements and related tasks.
  • Complete any other reasonable work-related requests.

Core Competencies:

  • Precision in data management and administrative tasks.
  • Strong administrative skills with a foundational understanding of accounting.
  • Proficiency in Microsoft Excel.
  • Knowledge of our services and the ability to communicate their benefits effectively.
  • Competence in relevant software and tools used within the team.
  • Creative problem-solving skills to address issues as they arise.
  • Effective workflow management and organization.
  • Commitment to company culture and customer satisfaction.
  • Strong work ethic with timely and constructive feedback.

Personal Attributes:

  • Self-motivated and able to work under pressure while prioritizing tasks.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail and ability to meet deadlines.
  • Resilient with a strong commitment to work.
  • Ability to work independently and think strategically.
  • Willingness to adapt to the evolving needs of the organization.

Internal and External Relationships:

The Administrative Coordinator will cultivate effective working relationships with key stakeholders, including the Head of Virtual Administration Services and other team members. This role requires strong communication skills to handle higher-level administrative duties as assigned.

At Avant, our people are at the heart of everything we do. We offer a range of benefits and opportunities to support your professional growth and make a meaningful impact in your career.

Why Choose Avant?
We prioritize our employees by fostering an inclusive workplace with diverse benefits, flexible working arrangements, and career development opportunities. Our commitment to your development is reflected in our various learning programs designed to support your career journey.

We also provide support through Employee Assistance Programs, Health and Wellbeing initiatives, and educational sponsorships. Our connected work environment values your contributions and ideas, allowing you to make a real difference in the lives of others.