
Customer Service Advocate
2 days ago
We are seeking a professional customer service representative to join our team in Wollongong.
About the RoleThis position involves providing exceptional customer service and building strong relationships with clients.
- Delivering outstanding customer experiences through effective communication and problem-solving skills
- Quoting and processing sales orders accurately and efficiently
- Collaborating with colleagues to maintain a safe, organized, and productive work environment
- Taking initiative to meet performance targets and contribute to a high-performing team
To succeed in this role, you will need:
- A customer-centric mindset and excellent communication skills
- Previous experience in customer-facing roles or similar positions (retail, wholesale, trades welcome)
- Proficiency in computer software and confidence navigating systems and emails
- A valid forklift license (or willingness to obtain one)
- A team-oriented attitude that aligns with our company values: Committed, United, Engaged, and Straightforward
As a valued member of our team, you can expect:
- A supportive culture that fosters growth and development
- Opportunities for professional growth and development
- A stable and secure work environment
- Employee benefits including staff discounts and a strong safety culture
We provide comprehensive training and support to ensure your success in this role. If you're reliable, proactive, and enjoy being a trusted advisor – this could be your next career move.
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