Customer Service Advocate

2 days ago


Wollongong City Council, Australia beBeeCustomerService Full time $40,000 - $60,000

We are seeking a professional customer service representative to join our team in Wollongong.

About the Role

This position involves providing exceptional customer service and building strong relationships with clients.

  • Delivering outstanding customer experiences through effective communication and problem-solving skills
  • Quoting and processing sales orders accurately and efficiently
  • Collaborating with colleagues to maintain a safe, organized, and productive work environment
  • Taking initiative to meet performance targets and contribute to a high-performing team
Requirements

To succeed in this role, you will need:

  • A customer-centric mindset and excellent communication skills
  • Previous experience in customer-facing roles or similar positions (retail, wholesale, trades welcome)
  • Proficiency in computer software and confidence navigating systems and emails
  • A valid forklift license (or willingness to obtain one)
  • A team-oriented attitude that aligns with our company values: Committed, United, Engaged, and Straightforward
What We Offer

As a valued member of our team, you can expect:

  • A supportive culture that fosters growth and development
  • Opportunities for professional growth and development
  • A stable and secure work environment
  • Employee benefits including staff discounts and a strong safety culture

We provide comprehensive training and support to ensure your success in this role. If you're reliable, proactive, and enjoy being a trusted advisor – this could be your next career move.



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