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Customer Service Advocate

3 weeks ago

Wagga Wagga City Council, Australia beBeeCustomerService Full time $45,000 - $58,000
Customer Service Representative Job

We are seeking a highly skilled and enthusiastic individual to fill the role of Customer Service Representative in our Wagga Wagga store. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring the store is always clean and welcoming, and collaborating with the team to achieve sales targets.

About the Role

This is a fast-paced job that requires strong multitasking and time management skills. Your primary responsibilities will include:

  • Providing outstanding customer service through efficient resolution of customer complaints and queries
  • Working collaboratively with the team to maintain high standards of customer satisfaction and sales performance
  • Maintaining a safe and healthy work environment by adhering to safety procedures and reporting any hazards or incidents
  • Engaging with customers to promote products and services, and responding to their needs in a professional and courteous manner

To succeed in this role, you will need:

  • A strong focus on delivering exceptional customer experiences
  • The ability to work effectively in a team environment, communicating openly and honestly with colleagues and managers
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm under pressure
  • Flexibility and adaptability, with the ability to adjust to changing priorities and deadlines

We offer a range of benefits to our employees, including competitive salaries, opportunities for career development, and a supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you

Benefits

We offer a range of benefits to our employees, including:

  • Competitive salary and bonuses
  • Opportunities for career development and training
  • A supportive work environment and flexible working arrangements
  • Access to employee discounts and rewards programs
About Us

We are a leading provider of logistics and supply chain solutions, with a commitment to excellence and customer satisfaction. We pride ourselves on our strong values and company culture, which prioritize teamwork, respect, and open communication. If you share our values and are looking for a challenging and rewarding career opportunity, we encourage you to apply today