Motor Claims Professional

7 days ago

Wollongong, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000
Key Responsibilities

The successful candidate will be responsible for handling customer inquiries and resolving claims in a timely and professional manner. They will also be required to work collaboratively as part of a high-performing team to achieve business objectives.

Key Accountabilities:

  • Respond to customer inquiries via phone, email or mail
  • Investigate and resolve claims in accordance with company policies and procedures
  • Work closely with internal stakeholders to ensure seamless communication and coordination
  • Develop and maintain strong relationships with customers to build trust and loyalty
Requirements

To be considered for this role, applicants must have:

  • A strong background in the insurance industry, preferably with experience in claims handling
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and colleagues
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • Proficient in computer systems and software applications, including Microsoft Office and CRM systems
Benefits

We offer a range of benefits to support the health, wellbeing and career development of our employees, including:

  • Employee discounts on company products and services
  • Maternity and parental leave
  • Flexible working arrangements
  • Ongoing training and development opportunities
About Us

We are a leading general insurance group in Australia and New Zealand, committed to helping people and businesses manage risk and achieve their goals. We pride ourselves on our commitment to excellence, innovation and customer satisfaction.

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