Motor Claims Consultant

1 week ago

Wollongong, New South Wales, Australia IAG Full time $80,000 - $120,000 per year

Make a difference as a
Motor Claims Consultant.
Join the largest insurance group in Australia and New Zealand.

Your Role

Be part of a growing business
We're looking for multiple
Motor Claims Consultants
to join our high-energy team.

Motor Claims High Impact
is a dynamic team, encouraging an environment for working both autonomously and as part of a high-achieving team, all while providing a supportive culture that empowers our team to thrive and deliver exceptional customer service.

This is a dynamic role, providing you with excellent exposure. Responding to high volume of inbound calls, you'll provide subject matter expertise to customers on effective complaints management processes to support and enable positive customer outcomes.

This is an opportunity to truly enhance your skill set, as you'll have access to industry-leading developmental and training programs. We provide 6 weeks of training and a
Rockpool
period to ensure you are well-prepared for the role. Each day will be different, as you'll put on your thinking hat and offer appropriate customer solutions to vulnerable customers.

If you're passionate about making a difference, we'd love to hear from you

This is a permanent full-time role offering great flexible working arrangements. This role can be based in
Wollongong (Dharawal Country)
,
Parramatta, Syndey (Dharug country)
, or
Adelaide (Tarndanya )

Ideally, we're looking for someone located within an hour's commute of one of these office locations. Part time hours are available and can be tailored to fit your schedule—open to negotiation

Joining IAG you'll have access to a raft of benefits from across the Group:

  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Work from home and many more flexibility options with myFlex
  • Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
  • Dedicated career growth programs, including the award-winning IAG Academy

About You

We are looking for someone who is agile and enjoys working in a fast-paced environment. You will also demonstrate:

  • Strong technical experience in the insurance claims industry is advantageous.
  • Strong phone conversation skills, with the ability to effectively communicate, listen and resolve customer enquiries
  • Demonstrated ability to show resilience and empathy towards customers.
  • Strong communication skills and a customer-centric mindset
  • Proficient with computers & systems - juggling multiple software systems at the same time

About Us

We're part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

We're ready for you. Apply today.

  • Motor Claims Consultant

    2 weeks ago

    Wollongong, New South Wales, Australia IAG Full time

    OverviewMotor Claims Consultant role at IAG — permanent full-time role with flexible working arrangements. This role can be based in Wollongong (Dharawal Country), Parramatta, Syndey (Dharug country), or Adelaide (Tarndanya ). Ideally located within an hour's commute of one of these office locations. Part-time hours are available and can be tailored to fit...

  • Key Motor Claims Professional

    2 weeks ago

    Wollongong, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    Motor Claims ConsultantThis is a key role within our organization, offering excellent flexible working arrangements.We are seeking multiple Motor Claims Consultants to join our team. As part of this dynamic role, you will provide subject matter expertise to customers on effective complaints management processes to support and enable positive customer...

  • Motor Claims Expert

    7 days ago

    Wollongong, New South Wales, Australia beBeeClaims Full time $60,000 - $100,000

    Motor Claims SpecialistThis is a permanent full-time role offering great flexibility and work-life balance. We are seeking multiple specialists to join our dynamic team.

  • Specialist, Motor Assessing

    7 days ago

    Wollongong, New South Wales, Australia Iag New Zealand Full time

    Have meaningful impact.As a **Motor Assessor**, you can have meaningful impact. Here's how:- Restore faith- Help them recover after tragedy- Make their world a safer placeJoin the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?**YOUR ROLE**We have an exciting permanent opportunity for a Motor Assessor to join our...

  • Claims Resolution Specialist

    1 week ago

    Wollongong, New South Wales, Australia beBeeCustomer Full time $64,950 - $94,595

    Job OverviewWe are seeking a dynamic professional to fill a Motor Claims Consultant position.Main ResponsibilitiesThe ideal candidate will have strong technical experience in the insurance claims industry, with excellent phone conversation skills and conflict resolution abilities.Responsibilities include responding to high-volume inbound calls, participating...

  • Motor Claims Professional

    7 days ago

    Wollongong, New South Wales, Australia beBeeClaims Full time $90,000 - $120,000

    Key ResponsibilitiesThe successful candidate will be responsible for handling customer inquiries and resolving claims in a timely and professional manner. They will also be required to work collaboratively as part of a high-performing team to achieve business objectives.Key Accountabilities:Respond to customer inquiries via phone, email or mailInvestigate...

  • Motor Vehicle Damage Assessor

    7 days ago

    Wollongong, New South Wales, Australia beBeeAssessment Full time $92,759 - $121,610

    As a Motor Vehicle Assessor, you will be responsible for digitally assessing motor vehicle damage. This role requires trade experience to ensure that motor vehicle repairs are conducted in an appropriate manner and the repair costs are fair and reasonable.You will work independently managing your own case load from start to finish, assessing the damage,...

  • Claims Specialist

    6 days ago

    Wollongong, New South Wales, Australia beBeeClaims Full time $99,938

    Claims ConsultantWe are seeking a Claims Consultant to join our team. The successful candidate will be responsible for assisting workers and employers with the claim process, providing support in the completion of relevant documents, and ensuring timely access to required services.

  • Repair Claim Specialist

    7 days ago

    Wollongong, New South Wales, Australia beBeeCareer Full time $70,000 - $95,000

    Build a Successful Career in Claims Management We are seeking a proactive, detail-focused individual to join our team as a Property Repair Consultant. This dynamic long-term opportunity will allow you to partner with key stakeholders to ensure that claims progress and are completed in a timely manner.This role is ideal for someone who is looking to work in...

  • Assistant Sales Manager

    7 days ago

    Wollongong, New South Wales, Australia Paul Wakeling Motor Group Full time

    **Department**:Hyundai & Honda Sales Department**Location of the Role**:Wollongong**Employment Type**:Full time**Overview of the company**:Wakeling Automotive is made up of over 450 employees across 10 locations located in both the Macarthur region, the Southern Highlands and the Illawarra region. Wakeling Automotive has 16 new car franchises across Paul...