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Customer Service Representative

2 months ago

Saint Leonards, Victoria, Australia 4C Recruitment Solutions Full time

Are you a proactive and excellent communicator passionate about providing quality customer service? If you have a passion for natural health and enjoy being part of a dynamic team-based organization, this role is ideal for you.

As a key member of the 4C Recruitment Solutions team, you will play a vital role in ensuring high-quality customer service to both internal and external stakeholders.

Key Responsibilities:

  • Provide exceptional customer service and support to internal and external stakeholders
  • Process sales orders and respond proactively to customer inquiries
  • Ensure timely delivery of products to customers
  • Update databases, SAP, and MYOB systems
  • Investigate customer queries and provide one-stop resolution
  • Support the marketing team with distribution of event materials
  • Provide updates to customers on inventory levels and orders
  • Answer customer queries and maintain accurate records
  • Participate in project work as required
  • Ensure compliance with company policies and procedures
  • Complete customs documentation

This role is ideal for individuals with an interest in natural health and a passion for delivering exceptional customer service. Travelers and parents with children at school are welcome to apply.