Sea Freight Coordinator, Value Added Services Expert
4 days ago
We are a leading global logistics company committed to making a difference today for the people of tomorrow. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030.
Salary InformationThe estimated annual salary for this role is $85,000 - $110,000, depending on experience and qualifications.
Job DescriptionWe are seeking an experienced Operational Care Specialist to join our team as a Sea Freight Coordinator, Value Added Services Expert. In this role, you will be responsible for working closely with internal stakeholders and vendors to arrange and approve value added services (VAS) for our customers.
Your key responsibilities will include:
- Organizing transport based on the customer promise and lowest costs.
- Coordinating with the customer on specific pick-up/drop off location and time.
- Facilitating permits and documents for customs.
- Arranging other VAS such as fumigation, stuffing, certificate of origin, etc.
- Performing all communication with vendors with exception of carriers.
- Updating of systems status and upload documents relating to KN services.
- Attending to Dangerous Goods approvals.
You will work closely with our internal teams to ensure seamless execution of our customers' requirements, while maintaining excellent communication and collaboration skills.
Required Skills and QualificationsTo be successful in this role, you will need:
- Experience in a similar role is highly preferred.
- An understanding of the local market and regulations within the industry.
- Ability to communicate effectively and efficiently.
- Prior exposure with balancing stakeholders and managing conflict.
We offer flexible working arrangements, including the ability to skip the commute and work from home, as well as flexibility in regards to daily working hours. We also provide continuous professional development and regular career progression discussions, with emphasis placed on our annual Individual Development Plans and supported with both internal and external training opportunities.
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