Freight Forwarding Operations Coordinator

6 days ago


Melbourne, Victoria, Australia Kuehne+Nagel Full time

We are looking for a skilled Freight Forwarding Operations Coordinator to join our team at Kuehne+Nagel. This role is ideal for someone with experience in coordinating and arranging value-added services for customers.

Key Responsibilities:

  • Organize transport based on customer promise and lowest costs, ensuring timely delivery and efficient use of resources.
  • Coordinate with customers on specific pick-up/drop-off locations and times, guaranteeing seamless communication and meeting customer expectations.
  • Facilitate permits and documents for customs clearance, ensuring compliance with regulations and minimizing delays.
  • Arrange other VAS such as fumigation, stuffing, certificate of origin, etc., enhancing the overall customer experience.
  • Communicate effectively with vendors, excluding carriers, to ensure smooth execution of tasks and resolve any issues promptly.
  • Update systems status and upload relevant documents related to KN services, maintaining accurate records and facilitating transparency.
  • Manage Dangerous Goods approvals, adhering to strict safety protocols and regulatory requirements.

About the Role: We seek an individual who can work collaboratively with internal stakeholders and vendors to provide exceptional service to our customers. A strong understanding of the local market and regulations within the industry is essential for success in this position.

About Us: Kuehne+Nagel offers flexible working arrangements, including remote work options and flexible hours, to support our employees' work-life balance. We prioritize continuous professional development and regular career progression discussions to help our staff achieve their goals.

Benefits: In addition to a competitive salary, we offer opportunities for growth and development, a supportive work environment, and a chance to contribute to our Net Zero Carbon initiatives aiming to achieve carbon neutrality for our sea freight shipments by 2030.

Salary: The estimated salary for this position is $70,000 - $90,000 per annum, depending on location and experience. We strive to provide fair compensation and benefits that reflect the value we place on our employees' contributions.



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