Guest Services Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000

Delivering Exceptional Guest Experiences

We are seeking a highly motivated and vibrant Guest Services Specialist to join our Front Office Team and contribute to the success of our hotel.

About the Role:

  • Provide exceptional service to guests, from check-in to check-out and everywhere in between
  • Serve as the first point of contact for guests and visitors, showcasing a warm and welcoming demeanor
  • Be responsible for completing a wide variety of front office tasks with accuracy and efficiency
  • Offer guests and visitors expert advice on local attractions and amenities, enhancing their stay

What We're Looking For:

  • The ability to work under pressure, multitask, and think critically to resolve issues promptly
  • Excellent communication skills and pride in personal presentation, ensuring a positive representation of our hotel
  • A passionate individual who can make both colleagues and guests smile
  • Someone with apparent energy and a positive attitude, driving team spirit and guest satisfaction
  • A genuine customer service focus and a strong dedication to making our guests' stays memorable

Why Work with Us?
We offer limitless opportunities to grow your career within a supportive network of like-minded professionals.
Become a part of our dynamic team and unleash your creativity in a fun and collaborative environment.
Aboriginal & Torres Strait Islander people are encouraged to apply.

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