Human Resources Operations Specialist

2 weeks ago


Parramatta Park, Queensland, Australia KPMGau Full time
Job Overview
KPMGau is seeking an exceptional Human Resources Operations Specialist to join our People Operations team. As a key member of our team, you will be responsible for providing administrative support for HR-related enquiries, partnering with HR business partners, and supporting our leaders and people.

About the Role
As a People Operations Coordinator, you will be involved in responding to HR policy queries, assisting with employee onboarding and offboarding, processing changes to employment conditions, maintaining employee records, and preparing HR reports. You will also support seasonal projects and campaigns, ensuring that our HR processes are running smoothly and efficiently.

Key Responsibilities
* Respond to HR policy queries and requests via ServiceNow chat and cases, and phone* Assist with employee onboarding and offboarding* Process changes to employment conditions* Maintain employee records and electronic files* Prepare HR reports and statistics* Support seasonal projects and campaigns

Requirements
* Exceptional prioritisation and time management skills* Strong written and verbal communication skills* Ability to strictly follow standard operating procedures and adhere to SLAs* Proficiency in using different IT systems and processes* Excellent service delivery through effective workload management and a continuous improvement mindset* Ability to work as part of a team, taking ownership and being comfortable working individually and within a team

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