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Customer Experience Manager

2 months ago

Canberra, ACT, Australia Bed Bath N' Table AU Full time

We are seeking a dedicated and passionate Customer Experience Manager to join our team at Bed Bath N' Table AU. As a key member of our leadership team, you will play a crucial role in providing exceptional customer service and driving outstanding store sales.



About the Role:



As a Customer Experience Manager, you will be responsible for coaching, developing, and mentoring our store team to deliver exceptional customer experiences. You will work closely with our Store Manager to achieve monthly sales targets and individual KPIs.



Responsibilities:




  • Lead by example, demonstrating exceptional customer service skills and a passion for delivering outstanding experiences
  • Coach and develop team members to achieve sales targets and exceed customer expectations
  • Assist in the development and implementation of sales and customer service strategies
  • Monitor and report on sales and customer service performance


About You:



We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional customer experiences. You will have a proven track record in a retail sales environment and be able to demonstrate a passion for home styling and creating a beautiful home environment.



What We Offer:



As a valued member of our team, you will have access to a range of benefits including:




  • A competitive salary and bonus structure
  • Opportunities for career progression and professional development
  • A unique rotating roster that supports work-life balance
  • Access to our Employee Assistance program
  • Recognition of our high-performance culture through our store rewards program


How to Apply:



If you are a motivated and passionate individual who is looking for a new challenge, please click on the link to apply now.



https://www.bedbathntable.com.au/careers