Executive Business Strategy Consultant

1 month ago

Brisbane, Queensland, Australia Exclaim IT Full time

Job Overview

We are seeking a highly skilled Executive Business Strategy Consultant to join our team at Exclaim IT. In this role, you will play a critical part in improving graduate pathways and supporting meaningful public sector careers.

About the Role

The successful candidate will be responsible for identifying business and technical requirements to ensure solutions maximize a graduate's experience, deliver sector benefits, and meet agency needs. This includes identifying inefficiencies in current processes and developing optimized future-state processes.

Key Responsibilities

  • Gather and Document Requirements: Utilize various techniques to collect and document business and technical requirements, ensuring solutions align with project goals.
  • Process Optimization: Identify areas of improvement in existing processes and design efficient future-state processes to enhance productivity and quality.
  • Customer Journey Mapping: Develop customer journey maps, personas, and empathy maps to comprehend graduates' experiences throughout the process.
  • Solution Testing and Iteration: Test solutions with graduates and partner agencies, incorporating feedback to refine designs and improve outcomes.
  • Change Management: Prepare agencies for changes by creating communication, training, and support plans to ensure a seamless transition to new processes and systems.
  • Documentation and Collaboration: Maintain clear documentation of processes, design decisions, stakeholder feedback, and user research findings, working collaboratively with the Strategic Workforce Team.
  • Stakeholder Engagement: Proactively engage with key stakeholders, lead business and technical workshops, and conduct meetings to elicit and define future-state requirements based on best practice standards.
  • Testing Strategy: Develop and implement a comprehensive testing strategy, including a suite of test cases and supporting documentation.
  • Supporting Development and Procurement: Collaborate with developers and procurement specialists as needed.
  • Benefits Measurement: Contribute to the measurement of benefits and evaluations.

Required Skills and Qualifications

  • Business Analysis Experience: 8+ years of experience as a business analyst, with a strong track record of working across government and commercial clients.
  • Change Program Contribution: Experience contributing to change programs, preferably within human resources or business improvement initiatives.
  • Requirements Gathering: Demonstrated expertise in gathering and documenting requirements, process mapping, and supporting program initiation activities.
  • Facilitation and Communication: Extensive experience facilitating workshops and activities, supported by strong written and oral communication skills.
  • Agile and Waterfall Principles: Knowledge of agile and traditional waterfall project management principles and practices, with the ability to blend them together effectively.
  • Microsoft Suite Proficiency: High-level experience using Microsoft products, including MS Projects, Power BI, and Power Automate.

Estimated Salary Range: AU$120,000 - AU$150,000 per annum, depending on experience.

Contact Information: For confidential inquiries, please contact Aisha at aisha@exclaim-it.com.au.

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