Customer Care Representative

6 days ago


Hunters Hill, Australia Catholic Healthcare Full time

Catholic Healthcare is a leading provider of aged care services in Australia, dedicated to promoting the dignity, life, and spirituality of older people through connected and inclusive communities.

We are seeking a highly motivated Customer Care Officer to join our Home and Community Services team based in NSW. The successful candidate will be responsible for providing exceptional customer service to our clients, ensuring their needs are met promptly and efficiently.

The role involves working as part of a collaborative team to deliver high-quality care and support to our clients. You will be required to have excellent communication skills, both written and verbal, as well as strong problem-solving abilities and a passion for delivering a quality customer experience.

To be successful in this role, you will ideally have:

  • Experience in Aged Care Services or a similar field
  • An enthusiastic approach to customer service
  • Ability to work autonomously and as part of a team
  • Strong planning and organising skills with a high attention to detail
  • Excellent administration skills, including data entry and documentation
  • Exceptional verbal and active listening skills
  • Able to work flexibly, including weekend shifts

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive salary package, estimated at AU$65,000 per annum, plus access to salary packaging
  • A supportive and inclusive team environment
  • Ongoing training and development opportunities
  • A hybrid role with flexible start and finish times

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and making a positive impact on the lives of others, please submit your application online.



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