Customer Service Representative

5 months ago

Notting Hill, Australia Multi-Color Corporation Full time

**About the role**

Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress your career and be part of a global organisation.

An exciting and immediate opportunity for a Customer Service Representative to join our established team based at our Melbourne plant. This permanent full-time role will consist of 38 hours per week from Monday - Friday, 9am to 5pm.

Duties include:

- Provide excellent customer service throughout our customers journey here at MCC.
- Develop and remain committed to a thorough understanding of MCC’s products, services, policies, and processes to provide accurate and up-to-date information to customers.
- Completes non-compliance reports as required.
- Handle numerous orders simultaneously and follow their pathway to different situations.
- Collaborate across our internal teams to coordinate and support the customer journey and provide support for fellow colleagues during times of absence or peak periods.
- Exhibits understanding and appreciation of opposing perspectives on issues and adapts a flexible approach as situations change.

**About you**
- Intermediate proficiency personal computer skills using the windows operating system.
- Certificate III or higher in Administration, Customer Services, Sales or similar (not essential)
- Ideally you will have experience in customer service within the manufacturing industry.
- Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.
- Excels in organisation & time management skills and is flexible & adaptable to changing workload.
- Familiarity with CRM software or other customer support tools (Radius preferred)
- Experience with automation engine (AE) platforms such as Esko & MultiArtTM (not essential)
- Full colour vision

**The benefits**
- Competitive remuneration
- Free onsite parking
- Local & global career opportunities
- Private health insurance discount
- To help employees thrive at home & at work, we offer an Employee Assistance Program (EAP)
- Employee referral program, our employees are rewarded for helping us find great talent.
- Supportive & inclusive environment
- Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

**About MCC**

Established in 1903, MCC has grown to become the world's largest leading & most award-winning label print manufacturer. We strive to deliver label innovation & are producers of the world’s most prominent brands in Beverage, Wine & Spirits, Food & Diary, Personal Care & Beauty, Home Care & Laundry, Healthcare, Durables & Technical and Automotive & Chemical consumer products. We employ 13,000+ dedicated people worldwide with business operations in 100+ plants in 29 Countries. Within Australia & New Zealand alone we operate 14 label producing operations with 1100+ employees including Kiwi Labels, Rapid Labels & MCC Verstraete Australia businesses.

**Diversity & Inclusion**

At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

  • Customer Service Representative

    6 months ago

    Notting Hill, Australia Mouser Electronics Full time

    Customer Service Representative Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian...

  • Customer Service Representative

    5 months ago

    Notting Hill, Australia Carrier Full time

    **Country**: Australia **Location**: LOC7040 : Ground Floor, 10 Ferntree Place, Notting Hill VIC 3168, Australia **Role**: Customer Service Representative **Location**: Notting Hill, VIC **Full/ Part-time**: Full time **Build a career with confidence** Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to...

  • Customer Service Representative

    5 months ago

    Notting Hill, Australia Multi-Color Corporation Full time

    **About the role** Working with our Customer Service team you will be responsible for withholding a depth of knowledge of our products and customer’s and will manage our customer’s journey from Sales Representative through to the shipment of goods here at MCC. This is a great opportunity for someone with a great customer centric background to progress...

  • Customer Solutions Representative

    6 months ago

    Notting Hill, Australia TEAM Executive Consultants Full time

    **Customer Solutions Representative** - **IMMEDIATE START!**: - **Multi-tasking**: - **variety in the role**: - **A great career and not just a job!**: - **Up to $70k plus super for the right person** **THE COMPANY**: - Has been establish a long time internationally and is seeking an experienced Customer Solutions Representative - to join them on a...

  • Customer Service Representative

    1 month ago

    Notting Hill, Australia CompNow Full time

    About Compnow: Compnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software...

  • Customer Service Representative

    6 months ago

    Notting Hill, Australia JDA Print Recruitment Full time

    Customer Service Experience - South-Eastern Suburbs of Melbourne - Global Company An excellent opportunity for an experienced Customer Service professional with exceptional customer service skills, and experience in a B2B environment to join a global company in their South-Eastern Suburbs of Melbourne office. Reporting to the Services Manager and working...

  • Customer Service Supervisor

    5 months ago

    Notting Hill, Australia Mouser Electronics Full time

    Customer Service Supervisor Location: Notting Hill, Melbourne VIC Mouser Electronics, part of the Berkshire Hathaway family of companies, is a Top 10 Global Distributor of semiconductors and electronic components. Join our growing global team of 3,800+ employees and be part of the success story! An exciting opportunity exists within our Victorian Office...

  • Customer Service Representative

    4 weeks ago

    Notting Hill, Victoria, Australia CompNow Full time

    About Compnow:We're a national privately owned technology company committed to being a trusted partner for organisations. Our goal is to empower you to achieve your full potential through innovative IT solutions.Why Compnow?Every Voice Counts – We welcome your skills and ideas.Be Remarkable – Your contribution is key to our success.Do What's Right – We...

  • Client Service Representative

    6 months ago

    Notting Hill, Australia SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. As a member of the Environmental team, you will maintain excellence in client...

  • Customer Service Representative

    4 days ago

    Mango Hill, Queensland, Australia Westpac Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Westpac in Mango Hill, QLD. This is a fantastic opportunity for individuals looking to kickstart their banking career with ongoing training and development.

  • Customer Service Representative

    2 days ago

    Swan Hill, Victoria, Australia Cummins Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Cummins Inc.About the Role:This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service and ensuring that our customers receive timely and effective support.Key Responsibilities:Document...

  • Customer Service Representative

    4 weeks ago

    Castle Hill, Australia Domayne Full time

    We are seeking a highly motivated and results-driven Customer Service Representative to join our Castle Hill Store at Domayne. Our ideal candidate will have a passion for retail, excellent customer service and communication skills, and the ability to work in a team environment. Key Responsibilities:Provide exceptional customer service and support to...

  • Customer Service Representative

    2 weeks ago

    Cooks Hill, Australia Belgravia Leisure Full time

    The Role: Customer Service OfficerBelgravia Leisure seeks a highly skilled and friendly Customer Service Officer to join our team. As a vital member of our customer-facing team, you will provide exceptional service to our members, casual users, and potential new members.Main Responsibilities:Deliver outstanding customer service, ensuring every interaction...

  • Customer Service Expert for Life Science Industry

    2 days ago

    Notting Hill, Victoria, Australia Michael Page Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team in Notting Hill. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.About Our ClientOur client is a leading organization within the Life Science...

  • Customer Service Representative

    2 weeks ago

    Castle Hill, Australia Westpac Full time

    About this roleAs a Customer Service Representative at Westpac, you will play a vital part in helping customers achieve their financial goals.Key responsibilitiesProvide expert financial advice and seamless service to customersBuild and maintain relationships with customers to meet their banking needsWork collaboratively with the team to achieve sales...

  • Customer Service Representative

    12 hours ago

    Box Hill South, Australia Guzman Y Gomez Full time

    About UsGuzman y Gomez Mexican Kitchen is a fast-food restaurant that has been serving the freshest and most delicious Mexican cuisine in Australia since 2006.We're committed to providing our customers with an exceptional dining experience, and we're always looking for talented individuals to join our team.Job DescriptionWe're seeking a highly motivated and...

  • Customer Service Representative

    5 months ago

    Rouse Hill, Australia B&L BUSINESS PTY LTD Full time

    Are you a customer service pro with a knack for communication and a love for tattoos? EZINK is seeking a full-time In-House Customer Service Representative who will be the first point of contact for our customers and partners. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional...

  • Customer Service Representative

    2 weeks ago

    Castle Hill, Australia Castle Hill RSL Group Full time

    Castle Hill RSL Group is seeking a motivated and enthusiastic individual to fill the role of CUSTOMER SERVICE REPRESENTATIVE at our Castle Hill Fitness & Aquatic Centre.This exciting opportunity is perfect for someone who is passionate about delivering exceptional customer experiences and providing excellent service in a fast-paced environment.Key...

  • Customer Service Representative

    4 weeks ago

    Broken Hill, New South Wales, Australia Coles Full time

    About the RoleWe're looking for a Customer Service Representative to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you'll be responsible for providing excellent customer service, scanning items, processing payments, and engaging with our customers.About You and Your SkillsA commitment to delivering...

  • Customer Service Representative

    1 month ago

    Rooty Hill, New South Wales, Australia West HQ Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at West HQ.As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and memorable experience for all who visit our facility.Key...