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NetSuite Account Manager

2 months ago

Melbourne, Victoria, Australia Cerner Full time
About the Role

We are seeking a highly skilled Sales Account Manager to join our team at Cerner. As a Sales Account Manager, you will be responsible for maintaining relationships with our NetSuite customers to ensure the continued adoption and expansion of our cloud-based business operations system.

Key Responsibilities
  • Upsell and Cross-Sell Business Solutions: Identify opportunities to upsell and cross-sell our business application solutions to existing NetSuite clients, driving revenue growth and customer satisfaction.
  • Pipeline Management: Develop and maintain an active pipeline of forecasted opportunities to meet monthly quota objectives, working closely with your manager to ensure successful sales outcomes.
  • Pipeline Velocity Activities: Drive pipeline velocity activities, including customer references, quote preparation, and contract execution, to accelerate sales performance.
  • Internal Collaboration: Network with NetSuite peers, leadership, value-added teams, marketing, and enablement to increase sales performance and drive business growth.
  • Customer Happiness: Work to improve overall customer happiness within assigned customer accounts, ensuring high levels of satisfaction and retention.
  • Business Analysis: Analyze customers' business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
  • Sales Leadership: Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
About Cerner

Cerner is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We are committed to expanding our inclusive workforce that promotes diverse insights and perspectives, driving innovation and growth.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency, putting our people first with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We are committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by contacting us.