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Front Office Representative

1 month ago


Cable Beach, Australia RAC of WA Full time

About the Role:

We are seeking a highly motivated and organized Front Office / Housekeeping Attendant to join our team at RAC Cable Beach Holiday Park in Broome, Western Australia.

As a key member of our team, you will be responsible for providing exceptional customer service, maintaining the cleanliness and organization of our facilities, and assisting with administrative tasks.

Key Responsibilities:

  • Cleaning and servicing guest rooms and amenities blocks
  • Cleaning and servicing hallways and public areas
  • Replacing bed linens and replenishing guest room supplies
  • Planning daily room requirements, linen, and pre-arrival checks
  • Ensuring all equipment is cleaned correctly and storeroom and trolleys are kept neat and organized
  • Observing park cleanliness of facilities
  • Working a few hours in reception per week to cover and support our receptionists' days off
  • Interacting with guests to enhance their experience

Requirements:

  • Previous experience working in Housekeeping (hotel, resort, or commercial cleaning)
  • Experience with cleaning equipment and products
  • Strong customer service, time-management, organization, and multi-tasking skills
  • Previous experience in administration highly regarded
  • Previous experience using NewBook or other guest reservation software (highly regarded but not essential)
  • Driver's License is essential
  • Keen eye for detail
  • Ability to multi-task
  • Flexibility with hours; able to work a variety of shifts including mornings, afternoons, weekends, and Public Holidays
  • Ability to withstand very hot and humid weather conditions over the summer months

What We Offer:

  • Competitive pay rates
  • Training, learning, and development opportunities across departments and the group
  • An opportunity to work within a diverse team in a beautiful part of Western Australia
  • Opportunities to grow with RAC and move across our Parks & Resorts

How to Apply:

If you are interested in this exciting opportunity, please submit your resume by clicking 'Apply' today.