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Front Office Representative
1 month ago
About the Role:
We are seeking a highly motivated and organized Front Office / Housekeeping Attendant to join our team at RAC Cable Beach Holiday Park in Broome, Western Australia.
As a key member of our team, you will be responsible for providing exceptional customer service, maintaining the cleanliness and organization of our facilities, and assisting with administrative tasks.
Key Responsibilities:
- Cleaning and servicing guest rooms and amenities blocks
- Cleaning and servicing hallways and public areas
- Replacing bed linens and replenishing guest room supplies
- Planning daily room requirements, linen, and pre-arrival checks
- Ensuring all equipment is cleaned correctly and storeroom and trolleys are kept neat and organized
- Observing park cleanliness of facilities
- Working a few hours in reception per week to cover and support our receptionists' days off
- Interacting with guests to enhance their experience
Requirements:
- Previous experience working in Housekeeping (hotel, resort, or commercial cleaning)
- Experience with cleaning equipment and products
- Strong customer service, time-management, organization, and multi-tasking skills
- Previous experience in administration highly regarded
- Previous experience using NewBook or other guest reservation software (highly regarded but not essential)
- Driver's License is essential
- Keen eye for detail
- Ability to multi-task
- Flexibility with hours; able to work a variety of shifts including mornings, afternoons, weekends, and Public Holidays
- Ability to withstand very hot and humid weather conditions over the summer months
What We Offer:
- Competitive pay rates
- Training, learning, and development opportunities across departments and the group
- An opportunity to work within a diverse team in a beautiful part of Western Australia
- Opportunities to grow with RAC and move across our Parks & Resorts
How to Apply:
If you are interested in this exciting opportunity, please submit your resume by clicking 'Apply' today.