Front Office Team Leader

4 months ago

Kirra Beach, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**Go Where Joy Is In The Journey**

Discover a career fuelled by possibility at Travel & Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Kirra Beach, Gold Coast team as a **Front Office Team Leade**r today

**How You'll Be Rewarded**

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

- Immediate start
- Long term opportunity
- Supportive work culture
- Professional development funding
- Discounted hotel & resort stays globally

**How You’ll Shine**

As a Front Office Team Leader, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. You will perform addition duties to assist the Front Office Manager.

Please note that it is a requirement of this position that the successful applicant is available to work afternoon/night shifts from 3.00pm to 11.00pm. Other flexible work may also be required including weekends, public and school holidays.

**What You’ll Bring**

To be successful in this role, you will be:

- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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