Key Customer Success Professional
6 days ago
As a key professional in customer success, you will be responsible for supporting clients throughout their lifecycle and ensuring they achieve their goals through effective product adoption and relationship management.
Regular communication is crucial to meet client needs and identify opportunities for growth and revenue expansion. This includes working closely with sales, customer support, and product development teams to deliver outstanding results.
The ideal candidate will have a strong understanding of primary healthcare and previous experience in account/relationship management, preferably within the healthcare sector. You will be highly motivated, flexible, and able to work independently, with excellent problem-solving skills and a passion for delivering exceptional end-to-end customer experiences.
In this role, you will be responsible for maximising the uptake of our product suite within existing client portfolios, growing opportunities and revenue in our target market. Key responsibilities include:
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