APAC Customer Success Professional
2 weeks ago
This is an exceptional opportunity to join a leading provider of data and information lifecycle management solutions as a Customer Success Manager.
The role will be responsible for driving adoption, value realization, and long-term success for customers in the APAC region.
As a strategic advisor, you will work closely with customers to understand their business goals and objectives, and develop tailored solutions to meet their needs.
Key responsibilities include developing and executing value plans, partnering with customer solutions engineers to unlock feature adoption, addressing unique customer needs, and monitoring adoption trends and customer sentiment.
You will also identify whitespace opportunities within accounts, build expansion plans, and generate qualified leads to support upsell and cross-sell initiatives.
Collaboration with cross-functional teams including sales, product, and support is essential to ensure seamless customer experiences.
Responsibilities-
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