Chief Credit Recovery Specialist

2 weeks ago

Ipswich, Australia beBeeCredit Full time $55,000 - $73,000
Job Description

The role of a Credit Controller is pivotal in the Finance department of our organization. We are seeking an individual who can manage the debtor process efficiently and maintain positive cash flow.


Responsibilities
  • Update all customer accounts daily to ensure timely payment allocation and invoice query flagging.
  • Follow up with customers on unallocated payments or invoices, tracking feedback and resolving queries.
  • Collaborate with the Sales department to track and report invoices, measuring KPIs.
  • Contact customers to chase overdue debts, placing accounts on hold as required.
  • Monitor customer credit limits, conducting credit checks and obtaining information for limit reviews.
  • Liaise with the Sales Office where accounts are on hold, approving or rejecting orders as needed.
  • Generate monthly customer statements for electronic distribution.
  • Produce debtor reporting for key stakeholders, ensuring accuracy and clarity.
  • Attend quarterly meetings with regional Sales Managers and the Finance Manager to discuss collection concerns.
  • Create new customers in our ERP/CRM systems following company procedures.
  • Provide cover for new customer onboarding as required.

Required Skills & Qualifications
  • Accounting/Finance background
  • Previous experience in business-to-business credit control, minimum 2 years
  • Accuracy and strong attention to detail
  • Excellent numeracy and literacy
  • Problem-solving ability, willingness to adapt and find solutions
  • Excellent communication skills, both written and verbal
  • Proven experience of working to deadlines
  • Ability to work within a fast-paced environment, multi-task and prioritize workload
  • Proven level of Computer literacy - Microsoft Excel particularly
  • Motivated, driven, and dedication to deliver high standards of service

Benefits
  • Industry-leading training and development
  • Competitive salary and benefits package
  • Supportive team culture
  • Genuine opportunities for career growth and internal promotion

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