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Customer Service Representative

2 months ago


Heidelberg, Victoria, Australia Healius Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team at Healius. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and patients.

Key Responsibilities

  • Answering incoming calls in a professional and friendly manner
  • Managing calls in a timely and efficient manner
  • Providing clear and concise information to clients and patients
  • Communicating effectively with medical staff and other stakeholders
  • Working collaboratively as part of a team to achieve business objectives

About You

To be successful in this role, you will need to have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. Previous experience in a similar role is highly desirable, but not essential.

Benefits and Wellbeing

As a valued member of our team, you will have access to a range of benefits, including:

  • A comprehensive employee assistance program
  • Access to a range of training and development opportunities
  • A competitive salary and benefits package
  • A supportive and collaborative work environment