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Customer Service Representative

2 months ago

Heidelberg, Victoria, Australia Healius Full time

About the Role

We are seeking a highly motivated individual to join our passionate and engaged team at Healius. As a key member of our team, you will be responsible for:

  • Providing exceptional customer service to our collectors, patients, doctors, and medical centers
  • Booking home visits and handling calls in a fast-paced call center environment
  • Performing administrative tasks and providing support to our team
  • Utilizing Microsoft Office skills to manage tasks and communicate effectively
  • Receiving comprehensive training to ensure success in the role

About You

To be considered for this position, you will need to possess a great blend of skills, including:

  • Previous experience in a similar role
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Excellent organisational and time management skills
  • Strong written and verbal communication skills
  • Attention to detail and ability to perform work with precision and accuracy

Benefits and Wellbeing

As a valued member of our team, you will have access to a range of benefits, including:

  • A marketplace of exclusive discounts and vouchers
  • Corporate health insurance discounts and banking benefits
  • An e-learning platform with access to courses and learning paths
  • An Employee Assistance Program dedicated to employee health and wellbeing
  • Fitness Passport – access to fitness centres across Australia at a subsidised rate
  • Career growth opportunities across the Healius network