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Operational Excellence Lead
2 weeks ago
As a key player in accelerating the energy transition, this role offers a unique opportunity to drive operational excellence and safeguard the integrity of our customer operations.
You will play a critical role in identifying, documenting, and evaluating operational controls across various functions. Your expertise will be essential in ensuring that residual risks are clearly understood and managed.
This position requires a high degree of collaboration with business stakeholders to achieve shared goals and objectives.
Key Responsibilities:
- Identify and document operational controls across Customer Operations, CX, and Growth
- Evaluate operational controls to ensure they are effective and efficient
- Collaborate with business stakeholders to ensure residual risks are clearly understood and managed
- Develop and implement strategies to improve operational performance
About the Role:
This is an exceptional opportunity to join a dynamic team and contribute to the success of our organization. If you have a passion for driving operational excellence and are looking for a challenging role, we encourage you to apply.
What We Offer:
We offer a range of benefits, including competitive compensation, comprehensive training, and opportunities for professional development. Our team is committed to creating a positive and inclusive work environment that supports your well-being and career growth.
