Operational Excellence Lead

6 days ago


Melbourne, Victoria, Australia beBeeExcellence Full time
Operational Excellence Leader

We're seeking a skilled professional to drive the successful launch of our new centres across Australia. This leadership role will oversee a dedicated team, ensuring every centre opens with operational excellence and compliance.

This is a unique opportunity to shape the future growth of our organisation, embedding scalable processes and guaranteeing a seamless handover from start-up to established operations.

As an Operational Excellence Leader, you will be responsible for:

  • Providing oversight for national start-up and acquisition plans, ensuring projects are delivered on time and within budget.
  • Managing a high-performing team, coaching and developing Start-Up Managers and Coordinators.
  • Overseeing pre-opening audits, licensing, staffing, and risk management to guarantee centres are compliant and set up for success.
  • Strengthening cross-functional collaboration, acting as the central liaison across Property, Compliance, HR, Marketing, Enquiry, and Executive Leadership.

What You'll Do

  • Lead start-up strategy- Provide oversight for Aspire's national start-up and acquisition plans, ensuring projects are delivered on time, within budget, and to the highest compliance and operational standards.
  • Manage a high-performing team- Coach and develop Start-Up Managers and Coordinators, building capability, consistency, and ownership across all new centres.
  • Drive operational readiness- Oversee pre-opening audits, licensing, staffing, and risk management to guarantee centres are compliant and set up for success.
  • Strengthen cross-functional collaboration- Act as the central liaison across Property, Compliance, HR, Marketing, Enquiry, and Executive Leadership, ensuring alignment and proactive risk management.
  • Monitor performance & handover- Implement a structured five-month tracking framework post-opening, using key data points to evaluate centre readiness before transition to established operations.
  • Embed continuous improvement- Refine start-up frameworks, handover processes, and best-practice toolkits based on evaluation and team feedback.
About You
  • Proven experience in senior operations or start-up leadership within the childcare sector.
  • Minimum 4 years' experience in an operations role or start-up leadership, ideally with more than 5 services.
  • Strong track record managing large, complex projects and leading multi-site operations.
  • In-depth knowledge of the National Quality Framework (NQF), ACECQA standards, Child Safe Standards, and relevant regulations.
  • Exceptional stakeholder engagement skills — confident working with regulators, executives, centre leaders, and external partners.
  • Tertiary qualification in Early Childhood, Business Management, or related field (required).
  • Current Working with Children Check, Police Check, and First Aid certification.
  • Flexibility to travel regularly across Victoria and other states (as required) to support new centre sites.
Why Join Us?
  • Up to50% childcare discount at any Aspire centre.
  • Paid birthday leave - celebrate your day, your way.
  • 24/7 Employee Assistance Program (EAP).
  • Genuine career growth and progression opportunities.
  • A supportive, inclusive, values-led culture.
At Aspire, we believe in creating a safe, inclusive, and empowering environment for both children and employees. We actively encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse backgrounds.

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