Customer Support Specialist

1 week ago


Ballarat, Victoria, Australia beBeeCollections Full time $40,000 - $80,000

Job Title: Customer Service Representative

About the Position

This is a great opportunity to start your career in a customer-focused role.

The company offers excellent training and development opportunities, including leadership and mentoring programs, to help you grow professionally and personally.

You will be working in an inner Melbourne location, easily accessible via public transport, with full-time hours from Monday to Friday, 8:30am to 4:30pm.

Your Key Responsibilities
  • Respond to customer enquiries
  • Deliver exceptional customer service by showing empathy and providing clear, informative support to every customer
  • Negotiate and solve problems to advance business cash flow
  • Manage customer accounts and resolve payment issues
  • Remain compliant throughout activities
  • Maintain collection processes
  • Resolve and identify disputes while advancing revenue opportunities

About You

We are looking for a motivated individual with:

  • Proven experience working in a customer-facing position
  • Excellent communication skills (both verbal and written) and ability to show empathy
  • A high level of professionalism with a consultative approach
  • Resilient, confident, and positive attitude
  • Intermediate computer skills (especially MS Excel)

About the Company

We offer a dynamic and social work environment, with opportunities for growth and development.



  • Ballarat, Victoria, Australia beBeeResolution Full time $95,000 - $110,000

    Customer Resolution SpecialistWe are seeking a highly skilled professional to join our team as a Customer Resolution Specialist.This is a critical role that plays a key part in implementing customer dispute resolution processes and acting as the interface between us, Energy and Water Ombudsman Victoria (EWOV), and customers to resolve escalated...


  • Ballarat, Victoria, Australia beBeeTechnical Full time $100,000 - $120,000

    Customer Support Specialist - Technical ExpertiseThis is a key role within our organization that focuses on providing expert technical support for Oracle CRM applications.Key Responsibilities:We are looking for someone who can configure and administer Oracle CX Cloud applications to optimize business performance.The ideal candidate will have extensive...


  • Ballarat, Victoria, Australia beBeeLeadership Full time $97,955 - $111,142

    Key ResponsibilitiesThe State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.The RoleYou will undertake tasks that support the administration of various tax revenue lines, update, maintain and review the customer database and provide effective and efficient...


  • Ballarat, Victoria, Australia beBeeCustomer Full time $49,000 - $63,000

    Customer Experience SpecialistOur stores are fast-paced and dynamic, with a variety of roles working together to deliver exceptional customer experiences. As part of our Nightfill team, you'll play a key role in ensuring our store is fully stocked and looking great for our customers.As a Customer Experience Specialist, you'll be a person who thrives later in...


  • Ballarat, Victoria, Australia beBeeCustomerSupport Full time $97,955 - $111,142

    Job DescriptionWe are seeking a Technical Support Specialist to join our team. This is an exciting opportunity for a motivated and experienced individual to contribute to the success of our organization.The successful candidate will provide technical support to our customers, assisting them with complex and tax-related matters. They will also be responsible...


  • Ballarat, Victoria, Australia beBeeAccountability Full time $80,000 - $120,000

    Customer Service Representative Job DescriptionThis role involves supporting customers in a branch environment, identifying their needs and providing a seamless customer service experience.The ideal candidate will possess excellent communication skills, be able to work collaboratively as part of a team and demonstrate resilience, self-motivation and...


  • Ballarat, Victoria, Australia beBeeCustomerService Full time $54,000 - $84,000

    Customer Service SpecialistKey responsibilities include providing exceptional customer service, building and maintaining effective relationships with customers and stakeholders, processing and monitoring customer orders, ensuring data accuracy, participating in inventory stock forecast meetings and key performance data collection, and supporting sales teams...


  • Ballarat, Victoria, Australia beBeeCustomer Full time $55,000 - $75,000

    About the Job:We are seeking a highly skilled professional to provide customer support and advice to clients via phone, email or in-person. As a key member of our team, you will play a crucial role in delivering exceptional service and ensuring that our customers receive the assistance they need.Key Responsibilities:Provide expert advice and guidance to...

  • Support Specialist

    6 days ago


    Ballarat, Victoria, Australia beBeeAdministration Full time $68 - $78

    Job Title: Support SpecialistWe are seeking a highly skilled Support Specialist to join our emergency department on a casual basis.The Role:Provide high-level administrative support to the ED team by efficiently managing tasks and maintaining a smooth workflow.Ensure the reception area operates effectively, providing excellent customer service to patients...


  • Ballarat, Victoria, Australia beBeeCustomer Full time $55,000 - $80,000

    Job Title: Customer Engagement SpecialistAbout Our Team:We strive to deliver exceptional experiences for all Victorians and businesses by bringing important services together in one department.The team works collaboratively to promote inclusion, influence positive outcomes, and make a real difference in the community.Role Overview:As a Customer Engagement...