
IT Infrastructure Leadership
1 week ago
We are seeking an experienced IT Infrastructure Lead to join our team in Brisbane.
The successful candidate will be responsible for leading the ICT Infrastructure team, providing Level 3 support for Wintel, VMware, Citrix, Azure, and Office365 core technologies.
- Provide hands-on Level 3 support for Wintel, VMware, Citrix, Azure, and Office365 core technologies.
- Lead and inspire a team of infrastructure professionals, fostering a collaborative and high-performing work environment.
- Oversee day-to-day operations, ensuring the stability, security, and performance of infrastructure.
- Collaborate with security and compliance teams to conduct audits, implement security policies, and address any identified vulnerabilities.
- Conduct regular performance assessments and capacity planning to ensure scalability and efficiency.
Key Responsibilities
- Manage and monitor infrastructure system upgrades, installations, integrations, customizations, configurations, and testing new systems and hardware.
- Provide mentoring and assistance to other team members in Business As Usual (BAU) and Projects.
- Actively assess/contribute to the continuous improvement of work, standards, processes, and methodologies.
- Create and maintain current documentation for all undocumented IT systems or work practices and provide these as training material to the greater IT team.
Requirements
- Relevant industry qualifications (VCP, MCSE, Citrix Certified are highly desirable).
- Knowledge or experience with cloud and hybrid cloud solutions desirable.
- A collaborative approach to developing solutions with other technology teams and business users.
- Exposure to OS security standards.
- Microsoft Active Directory.
- Citrix.
- Microsoft Group Policy.
- Microsoft DNS & DHCP.
- Microsoft Server.
- Microsoft Office 365 / Azure Cloud Service.
- Hyperscale and Veeam Backup System.
- SD-WAN & SD-LAN technologies (Meraki highly desirable).
- Vulnerability Management.
- Scripting in PS, VBS, Batch file/CMD.
- Mobile Device Management Systems.
- VMware.
- Fujitsu Storage.
- MERAKI.
Benefits
- Degree in Information Technology Business related discipline or equivalent experience in similar employment.
- Strong ability to effectively deal with demanding clients and complex support requirements to deliver effective resolutions and client outcomes.
- Strong ability to communicate and work collaboratively within a high performing team environment dealing with a broad range of BAU issues and request.
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