Commercial and Operations Director

4 weeks ago

Sydney, New South Wales, Australia PMX Full time

Job Summary

We are seeking a highly skilled Commercial and Operations Director to join our APEX team at PMX. As a key member of our organization, you will play a critical role in ensuring the smooth operation of our business.

Main Responsibilities

  • Streamline workflows and implement automation to enhance efficiency.
  • Develop strategies to maximize revenue.
  • Ensure all operations meet regulatory standards and maintain risks effectively.
  • Oversee inventory to ensure optimal levels and reduce waste.
  • Contribute to the strategic direction and growth of the organization.
  • Counsel and develop a high-performing team.

Requirements

  • 10-15 years' experience in operations/commercial role.
  • Demonstrated experience in process improvement.
  • Proven track record in driving revenue growth.
  • Experience in heading teams.
  • Experience in budgeting, financial planning, financial performance insight.
  • Compliance and Risk management.
  • Excellent verbal and written communication skills.
  • Strong leadership skills.

About PMX

PMX is the central investment practice for Publicis Media, responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.

We are client-centric and operate on the principles of trust, transformation, and talent.

We are a passionate team focused on delivering growth for Publicis Groupe by educating and driving adoption of Publicis Groupe solutions, including Precision, APEX, Partnerships, and Value Management.

We utilize market expertise to provide proactive thought leadership and create innovative products and solutions that deliver against marketing and business goals.

We deliver product solutions that deliver innovation, value, and access for our clients and agencies, equipping them with a competitive advantage vs the marketplace.

This role sits within the APEX team.

What does life at Publicis Groupe look like?

Be a part of the Publicis Groupe family, one of the world's most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

  • A comprehensive Wholeself program supporting Physical, Mindful, and Financial wellbeing.
  • A creative, fun, and rewarding office environment backed up by our Publicis Liberté flexibility approach.
  • Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
  • Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
  • A culture of open feedback and guidance to achieve your goals through our Career Conversations program.
  • A committed Diversity, Equality, and Inclusion strategy driven through our VivaWomen, Égalité, enABLE, and Embrace (reconciliation action plan) programs.
  • Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
  • Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits.
  • Access to counsellors, psychologists, and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical, and safety needs.

    The Purpose of the Role

    At APEX, we aim to balance operational excellence with commercial success. As the Operations and Commercial Manager, you will play a critical role in ensuring the smooth operation of our organization.

    Some of the key areas of focus are:

    • Streamlining workflows and implementing automation to enhance efficiency.
    • Developing strategies to maximize revenue.
    • Ensuring all operations meet regulatory standards and maintaining risks effectively.
    • Overseeing inventory to ensure optimal levels and reduce waste.
    • Contributing to the strategic direction and growth of the organization.
    • Counseling and developing a high-performing team.

    Key Outputs

    • TEAM LEADERSHIP AND DEVELOPMENT

    • Drive accountability with clear roles and accountabilities

    • Establish SMART goals that are outcome-based

    • Workload management

    • Embed PMX Values
    • COMMERCIAL

    • Power BI dashboard management - agencies and brands where relevant

    • Drive forecasting accuracy with commercial APEX leads

    • Optimised revenue management – Salesforce Automation, revenue reconciliation, AQ's, revenue discrepancies, media reconciliation

    • Senior stakeholder enterprise revenue reporting

    • Efficient inventory management – usage, cost of inventory, accurate forecasting

    • Tracking of revenue delivery – pacing, risk management

    • Partner prioritization
    • OPERATIONS

    • Workflow optimization with a focus on continuous improvement

    • Salesforce automation

    • Inventory Management

    • Oversee APEX Operation process guides

    • Direct workloads

    • Partner prioritization/ de-prioritization

    • Robust compliance and risk management framework
    • IDEAL EXPERIENCE
    • · 10-15 years' experience in operations/commercial role
    • · Demonstrated experience in process improvement
    • · Proven track record in driving revenue growth
    • · Experience in heading teams
    • · Experience in budgeting, financial planning, financial performance insight
    • · Compliance and Risk management
    • · Excellent verbal and written communication skills
    • · Strong leadership skills

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